Terms of service


Thank you for visiting ackcio.com. This is the official website of Ackcio Pte Ltd (hereinafter “Ackcio” or “we”). We are a limited company based in Singapore. Our operating hours are Monday to Friday 9am to 6pm.

Your access to and use of this website is subject to these Terms of Service (“Terms”). If you are unwilling to be bound by these Terms, please discontinue your access and use of our website. Your access and use constitute your acceptance of these Terms and that you agree to comply with them.

If you are accessing and using our website as a representative of an entity, you are agreeing to these Terms on behalf of that entity.

We may amend or update these Terms at our sole discretion from time to time without prior notice. Any amendment or update to the existing Terms will be posted on this website. Every time you wish to use our website, please check these Terms to ensure you understand the terms that apply at that time.  Your continued access and use of this website following any amendments or updates to these Terms constitute your continued acceptance and your agreement to adhere to them.


These Terms should also be read in conjunction with our Privacy Policy and Cookie Policy.

We are committed to maintaining the privacy of our users and safeguarding any personal information we receive from you. Our Privacy Policy sets out how we collect and use your personal information in accordance with the relevant legislation applicable to you and to all users of our website.

Our website uses “cookies” to track patterns of behaviour of visitors to our website. Our Cookie Policy sets out information about the use of cookies on our site and your rights.

Proprietary Rights

All content on our website, including design and layout of our website, published materials, text, fonts, logos, graphics, images, sound, computer programming, of any format, are protected by applicable copyright, trademark, and/or other intellectual property laws. All titles, rights, and/or interests in this website are owned, licensed, and controlled by Ackcio or its licensors.

Modification or any other use of the content of our website for any other purpose not stated in these Terms will be a violation of Ackcio’s or its licensors’ copyright and other intellectual property rights. Graphics and images on our website may not be reproduced or appropriated in any manner without the prior written permission of Ackcio or its licensors.

Restrictions on Use

You may access and use this site and its content only as permitted by these Terms.

You may download, copy and use any content found on our  website for your personal, non-commercial, or informational use on condition that you uphold all accompanying copyright, licensing and other proprietary notices.  Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged. You may not display, publish, transmit, download, distribute, share or repost any part of the content  found on our website for commercial purposes without specific prior written consent or without obtaining a license to do so from Ackcio or our licensors.

If you use our website or content in breach of our Terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the content you have in your possession.

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our website or any services provided via, or in relation to, our website. This includes using (or permitting, authorising or attempting the use of):

  • Any “robot”, “bot”, “spider”, “scraper” or other automated devices, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.
  • Any automated analytical technique aimed at analysing text and data in digital form to generate information that includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard.

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Disclaimer of Warranties and Liability

The content on our website is provided for general information and on an “as-is” basis. While we have made every reasonable effort to ensure that the content has been obtained from reliable sources, Ackcio does not make any representations or warranties whatsoever, and to the fullest extent permitted by law, Ackcio hereby disclaims all express, implied and/or statutory warranties of any kind to you or any third party, howsoever arising and whether arising from usage or custom or trade or by operation of law or otherwise, including without limitation to

  • Any representations or warranties as to the accuracy, completeness, correctness, currency, reliability, timeliness, non-infringement, title, merchantability, quality or fitness for any particular purpose of the content on our website.
  • Any representations or warranties that the content and functions available on our website shall be error-free or shall be available without delay or interruption, or that any defect on this website shall be rectified or corrected, or that this website, content and the hosting servers are and will be free of all viruses, other malicious, destructive or corrupting code, programme or macro, and/or any other harmful elements.

We shall not be responsible or liable to you or any third party for any errors or omissions, or for the results obtained or consequences arising from the use of any content, any damage or loss whatsoever and howsoever caused, including without limitation, any direct or indirect, special or consequential damages, loss of income, revenue or profits, lost or damaged data, or damage to your computer, software, server or any other kind of property, howsoever arising directly or indirectly from:

  • Your access to or use of this website
  • Any loss of access to or use of this website, howsoever caused
  • Any inaccuracy or incompleteness in, or errors or omissions in the transmission of, the content on this website
  • Any delay or interruption in the transmission of the content on this website, whether caused by delay or interruption in transmission over the Internet or otherwise
  • Any decision made or action taken by you or any third party in reliance upon the content, regardless of whether Ackcio has been advised of the possibility of such damage or loss

You hereby agree to indemnify Ackcio and hold Ackcio harmless from and against any and all claims, losses, liabilities, costs and expenses (including but not limited to legal costs and expenses on a full indemnity basis) made against, suffered, or incurred by Ackcio arising directly or indirectly from:

  • Your access to or use of our website
  • Your breach of any of the Terms
No Representations

Without prejudice to the generality of disclaimers stated above, you agree that the content on our website, including but not limited to any information relating to:

  • Ackcio’s statutory duties, functions and powers
  • Ackcio’s regulatory policies, frameworks, projects, initiatives, plans, schemes, objectives and instruments

shall not be construed as constituting any promise or representation by Ackcio to you or any third party that Ackcio will or will not adopt any particular course of action, or confer any particular benefit upon you or any third party. The content on our website shall not preclude, limit, or constrain Ackcio’s exercise of its rights, powers, and discretion in any way nor compel, require, or oblige Ackcio to exercise its rights, powers and discretion in any particular manner, or to achieve any particular outcome.

You hereby agree that you shall not rely on any content on  our website to claim or assert any form of legitimate expectation against Ackcio, whether procedural or substantive in nature, with respect to any action that Ackcio may or may not take in the exercise of its discretion as a public authority.

Ackcio reserves the right to change, modify, add to, derogate from or vary its position with respect to any regulatory policies, frameworks, projects, initiatives, plans, schemes, objectives and instruments referred to on this site at any time at Ackcio’s sole discretion without prior notice to you.

You shall obtain your own professional and or legal advice and conduct all due diligence, including but not limited to conducting investigations or seeking clarifications as may be appropriate with regards to any decision or action that you intend to take in relation to any matter concerning the content on our website.

Viruses and Security

We are not responsible for viruses and you must not introduce them.

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you acknowledge that you will be committing a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

You hereby agree that you will not:

  • Use any robot, spider, other automatic device, or manual process to monitor or copy any pages within this site or the contents without Ackcio's prior written permission
  • Use any device, software or routine to interfere or attempt to interfere with the proper function of this site
  • Take any action that imposes an unreasonable or disproportionately large load on Ackcio's hosting servers
Hyperlinks to third-party websites

Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Hyperlinks to our website from third-party websites

You may not frame our website or any part thereof, cache or create hyperlinks to any part of our website or any of its content, without the prior written permission of Ackcio and (where relevant) Ackcio’s suppliers or licensors.

Ackcio reserves the right to remove or disable any unauthorised hyperlinks to or any unauthorised frames of our website or its content should they appear on any other website.

You must make a specific request and secure permission from Ackcio prior to hyperlinking or framing our website or any of its content, or engaging in similar activities. Ackcio reserves the right to impose conditions when permitting any hyperlinking or framing of our website or any of its content.

By framing or creating hyperlinks to our website or any of its content, you agree to be bound by these Terms.  If you do not agree to be bound by these Terms, you must immediately remove all frames of, and hyperlinks to, our website and its content. This is deemed to be the case even after we amend or update these Terms. If you do not accept the amended or updated Terms, you must discontinue linking to, or framing of our website or any of its content.

Under no circumstances shall Ackcio be associated in any manner whatsoever with any marks, logos, insignia, or other devices used or appearing on websites that hyperlink to our website or any of its content.

Ackcio reserves the right to remove or disable any hyperlinks to or any frames of a third party website if such hyperlinks or frames are on websites containing any information, names, contents or other materials which, at Ackcio’s sole discretion, are considered inappropriate, profane, defamatory, infringing, obscene, indecent or otherwise objectionable, or violates any written law or is otherwise unlawful, or is an infringement of any applicable intellectual property rights.

Permission for Use

Where prior written permission is required by these Terms , you may apply for permission by writing to Ackcio at the address of our headquarters set out on our website.

Ackcio reserves the right, at its sole discretion, to grant, refuse or withdraw permission without notice.

Governing Law

These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the Republic of Singapore, and you hereby agree to submit to the non-exclusive jurisdiction of the courts of Singapore.