Should you have any questions around your geotechnical monitoring needs or have issues with post-purchase that you can't resolve, our Customer Success team is standing by, ready to help.


Our Customer Success team is ready to help you hit the ground running with our comprehensive onboarding process. We will work with you and your team to ensure you get the most out of your equipment.

Ongoing Support

Our support doesn’t end once you’ve been trained. Should any issues arise, our team is ready to assist with team members strategically placed to ensure you get the help you need, regardless of when you need it.

New Integrations

Our devices are shipped ready to support an incredible range of sensors, and our engineering team is constantly adding support for more. Should you have a specific need for your project, please don’t hesitate to reach out to us to discuss new sensor integrations or feature requests.


Luke Young

Luke Young

Geotechnical Instrumentation Lead East Coast
at Tetra Tech Coffey

Ackcio’s service was excellent. Any technical queries relating to the product were addressed promptly, and direct communication was established between our site engineers and the technical development team. Fantastic customer service.

Eric Hoe

Eric Hoe

Vice President

They are very supportive of our project, respond very quickly, and provide very good service. Any time we contact them about technical issues, they can give us good answers. We are very satisfied with Ackcio.

Katerina Xystri Cropped

Katerina Xystri

Sales Director

Connecting the sensors, setting up the nodes and installing took minimum effort, while Ackcio support was seamless every step of the way. This is one of a kind wireless monitoring solution in Greece and we are excited to have supplied and installed a solid and flawless system.